Returns & Exchanges

Return for a refund
Full-priced clothing

If for any reason you should change your mind, you may return for a refund (minus shipping charges) within 5 days of delivery of your item(s). Returns are accepted in store at the United Square and Marina Square locations. You may also choose to return by mail.

  1. Item(s) must be unworn, unwashed, undamaged, unused, and with all original tags attached.
  2. Item(s) must be shipped back to us within 5 days of delivery of your item(s). For example, you received your order on April 1st, 2011. The return must be shipped out from you and post-marked by April 6th, 2011.
  3. The buyer is responsible for all return shipping costs.
  4. Please address all returns to: RETURNS DEPT., 101 Thomson Road, #01-51, United Square, Singapore 307591.

Sale Clothing
Refunds are not permitted.
Accessories, handbags and belts

Refunds or exchanges are not permitted.

Exchanges or store credit
Full-priced clothing
Exchanges or store credit (minus shipping charges) are permitted within 7 days, in store or by mail. Exchanges are accepted in store at the United Square and Marina Square locations. You may also choose to exchange by mail.

  1. Item(s) must be unworn, unwashed, undamaged, unused, and with all original tags attached.
  2. Item(s) must be shipped back to us within 7 days of delivery of your item(s). For example, you received your order on April 1st, 2011. The exchange must be shipped out from you and post-marked by April 8th, 2011. 
  3. The buyer is responsible for all exchange shipping costs. 
  4. Please address all exchanges to: EXCHANGES DEPT., 101 Thomson Road, #01-51, United Square, Singapore 307591. 

Sale Clothing
Exchanges or store credit (minus shipping charges) are permitted within 7 days, in store or by mail. Exchanges are accepted in store at the United Square and Marina Square locations. You may also choose to exchange by mail.

  1. Item(s) must be unworn, unwashed, undamaged, unused, and with all original tags attached.
  2. Item(s) must be shipped back to us within 7 days of delivery of your item(s). For example, you received your order on April 1st, 2011. The exchange must be shipped out from you and post-marked by April 8th, 2011. 
  3. The buyer is responsible for all exchange shipping costs. 
  4. Please address all exchanges to: EXCHANGES DEPT., 101 Thomson Road, #01-51, United Square, Singapore 307591. 

Accessories, handbags and belts
Exchanges are not permitted.


Sales and customer support
Email: orders@shopfraiche.com